1. Job Description:

We are looking for a motivated and detail-oriented Intern to support and assist with general office administrative tasks. This is an excellent opportunity for a student who is eager to gain practical experience in office operation, and customer service. 

2. Job Responsibilities:

Support for Service Department:

• Assist in receiving and documenting customer warranty claims.
• Coordinate with the Service team and customer for warranty processing
• Track the status of returned or repaired products and update relevant systems.
• Help prepare reports related to warranty performance and customer feedback.
• Provide support in preparing required documents, reports, correspondence, records, and presentations…

Support for Office Administration:

• Support daily administrative tasks such as filing, printing, and managing office supplies.
• Assist in scheduling meetings and preparing meeting rooms.
• Handle basic data entry and document management.
• Communicate with vendors and service providers when needed.
• Ensure the office environment is organized and well-maintained.
• Perform internal/external support handling such as paperwork, phone calls, and the front desk.
• Work alongside Intern members and other teams for company projects.
• Perform other tasks if required.

3. Requirements:

• Senior students (4th year) in Engineering or Business field.
• Commitment to working full time in 06 months.
• No working experience is required, although students with dynamic experience in university/social activities or related work experience will have a big advantage.
• Effective communication skills in English and possibly other languages is a plus. - Proficient in Microsoft Office (Excel, Word, Outlook).
• Detail-oriented and able to multitask.
• Eagerness to learn and a proactive attitude.

The Mindset and Personal which will help you succeed:

• Strong analytical and problem-solving skills
• Excellent administrative and organizational skills.
• Effective communication skills for internal and external business.
• A highly motivated self-starter with strong independent and teamwork skills.
• Practical-minded with a technical/mechanical aptitude and willingness to learn and apply new products or technical knowledge.

4. Benefits:

• 100% International Company with a professional and practical mentor team.
• Receive the premium Internship package including “on-boarding” gifts and the Certificate Internship.
• Internship and Mobile phone allowance
• Equip the office devices such as Laptops, exclusive software/platforms for a purpose job,…
• Attend unlimited valuable and specialized online courses on LinkedIn Learning
• Hands-on experience in both operational and administrative functions.
• Opportunity to work with cross-functional teams.
• Supportive and friendly working environment.

5. Location & Working time:

• Location: Heavy Duty Center in HN (320 Truong Chinh, Ward Kim Lien, Ha Noi)
• Working hours: Mon to Fri (9 am – 6 pm)

We offer fantastic growth opportunities to the right candidate.

6. Interested parties, please click to apply now or share your resume to (hoangdung.mai@ttigroup.com.vn).