1. Key Responsibilities:

• Coordinate end-to-end training logistics and administration (training calendar, session scheduling, venue/room booking, equipment setup, catering, and attendance management).
• Manage learner communications and coordination (invitations, joining instructions, reminders, pre-work, and post-session follow-ups) to ensure a smooth participant experience.
• Provide day-of support for instructor-led and virtual learning events, including registration, troubleshooting, and liaison with facilitators and vendors.
• Administer the Learning Management System (LMS): create and upload courses/sessions, enroll participants, manage waitlists, track completion, and resolve basic user queries.
• Maintain accurate training records and documentation, ensuring data quality and compliance with internal requirements and audit needs.
• Prepare and consolidate training reports and dashboards (attendance, completion, and utilization) for stakeholders on a regular and ad-hoc basis.
• Support learning evaluation activities: distribute surveys, collect feedback, compile results, and summarize insights for continuous improvement.
• Provide administrative and coordination support for L&D projects (e.g., vendor coordination, timelines, materials management, and meeting notes/action tracking) as assigned.

2. Qualifications and Skills required:

• Bachelor’s degree in Human Resources, Business Administration, Education, or a related discipline.
• Fresh graduates are welcome; prior internship/part-time experience in HR, training coordination, event operations, or administrative support is an advantage.
• Strong organisation skills with high attention to detail; able to manage multiple activities and deadlines with appropriate prioritisation.
• Comfortable coordinating end-to-end logistics and communications (scheduling, venue/virtual set-up, participant support, attendance tracking).
• Proficiency in Microsoft Office (especially Excel, PowerPoint, Outlook/Teams); able to produce accurate reports and maintain structured records.
• Strong learning agility and digital aptitude; capable of quickly learning and operating an LMS (course/session set-up, enrolment, completion tracking).
• Good communication and stakeholder coordination skills; professional service mindset and ability to work effectively with facilitators, vendors, and internal teams.
• Integrity and discretion in handling learner information and internal data.
• Fluency in Vietnamese and English (written and spoken).

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