1. JOB DESCRIPTION:

About the role

• We are seeking an experienced and proactive Client Relationship Executive (Chinese Speaking) to manage and develop strong relationships with Chinese-speaking clients. This role is responsible for ensuring high client satisfaction, understanding client needs, and delivering tailored solutions to support business growth.

Key Responsibilities

• Serve as the main point of contact for Chinese-speaking clients.
• Build and maintain long-term relationships with existing and new clients.
• Understand client business needs and propose suitable solutions.
• Coordinate with internal teams (operations, finance, compliance, etc.) to ensure smooth service delivery.
• Handle client inquiries, complaints, and service issues professionally.

• 1–2 years of experience in client relationship management, client servicing, or a similar client-facing role
• Proficiency in both English and Mandarin, with Mandarin proficiency being mandatory
• Bachelor’s degree in Language, Business or related fields is preferred
• Accounting and auditing knowledge is a plus
• Strong organizational and multitasking abilities, High attention to detail and ability to manage multiple client request
• Exceptional communication skills, both written and verbal, with ability in report writing
• Demonstrated capacity for rapid learning and ability to work within stringent timelines in a fast-paced work environment
• Strong client service mindset with good problem-solving skills

• Professional development and clear career progression
• Access to both internal and external training programs about accounting and auditing led by international experts from the head office.
• A collaborative and performance-driven working environment
• 5 working days/ week: Mon-Fri with flexible working hours
• Premium Personal Health Insurance
• Skill development through global client collaboration
• Competitive compensation aligned with experience

4. HOW TO APPLY: