1. JOB DESCRIPTION:

• Collaborate with the team to deliver high-quality customer service.
• Assist customers during the installation and usage of BSS Commerce Shopify products.
• Coordinate with the development team by creating tasks, relaying technical issues, and managing customizations as needed.
• Keep customers informed on the status of their requests.
• Report recurring issues to the product team to support continuous improvement.
• Perform additional tasks as assigned.

• Ideally a university student in their third or final year, or between 22-25 years old.
• Minimum 30 hours per week, with required hours from 18:00 to 0:00 on weekdays. Weekend shifts are optional.
• Compensation is based on actual hours worked.
• Proficient in English with an IELTS score of 6.5 or equivalent.
• Strong skills in communication, presentation, analysis, and critical thinking.
• Prior experience in customer support for tech or e-commerce is a plus.
• Basic knowledge of HTML/CSS is an advantage.
• Team-oriented with a quick learning capability.

• Salary: 60,000 VND/hour.
• Work remotely with an international team and gain exposure to the latest in technology and e-commerce.
• Improve English proficiency and develop client relations skills.

4. HOW TO APPLY: