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Partime
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Cộng Tác Viên Customer Support / 2 months ago

Tầng 18 tòa nhà Viwaseen, 48 Tố Hữu, Nam Từ Liêm, Hà Nội

https://bssgroup.vn/
60,000 VND/hour
Kết thúc: 21/01/2025

1. JOB DESCRIPTION:

  • Collaborate with the team to deliver high-quality customer service.
  • Assist customers during the installation and usage of BSS Commerce Shopify products.
  • Coordinate with the development team by creating tasks, relaying technical issues, and managing customizations as needed.
  • Keep customers informed on the status of their requests.
  • Report recurring issues to the product team to support continuous improvement.
  • Perform additional tasks as assigned.
2. REQUIREMENTS:
  • Ideally a university student in their third or final year, or between 22-25 years old.
  • The working hours are from 8:30 to 11:30, or 13h30 to 17h30 on weekdays. Weekend shifts are optional.
  • Compensation is based on actual hours worked.
  • Proficient in English with an IELTS score of 6.5 or equivalent.
  • Strong skills in communication, presentation, analysis, and critical thinking.
  • Prior experience in customer support for tech or e-commerce is a plus.
  • Basic knowledge of HTML/CSS is an advantage.
  • Team-oriented with a quick learning capability.
3. BENEFITS:
  • Salary: 60,000 VND/hour.
  • Work remotely and gain exposure to the latest technology and e-commerce.
  • Improve English proficiency and develop client relations skills.
  • Gain the opportunity to become an official employee if you have the desire and meet the job requirements.
  • Participate in regular online training sessions.
  • Work in a professional, dynamic, challenging environment and improve your skills.
  • Flexible working hours, we proactively arranged weekly and monthly.

4. HOW TO APPLY:

  • Send CV to email: hr@bssgroup.vn
  • Deadline: 23:59 21/1/2025
  • Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.

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