1. Main Task:

• Executes customs entries and performs customs security filings in adherence to internal procedures and latest local customs regulations
• Conducts classification of goods based on information provided by the customers
• Co-operate and manage suppliers to strictly follow the SOP required in handling cargoes
• Ensures completeness and correctness of customs paperwork
• Works on post clearance modifications and other customs tasks needed
• Performs archiving of customs documents based on legal requirements
• Follow & control the customs and trucking flow of the shipment to ensure the schedule required
• Resolves customer issues, handles and solves incidents (e.g. escalations, disputes)
• Control suppliers for timestamp update as requirement of KPI
• Interacts with Customer Service, Product, and Global Service Centers, if required
• Make the report internally and externally

2. Requirements:

• Junior or Senior Students who can work at least 4 days per week
• Good English skills (both speaking & writing)
• Can-do attitude, hard-working & enthusiastic

3. Working Location: DHL Global Forwarding (Vietnam) Corporation – Hanoi Branch, F18, 117 Tran Duy Hung, Yen Hoa Ward, Hanoi

Notice: We kindly request that candidates submit their CVs (résumé) in English as part of the application process.