I. JOB DESCRIPTION:

1. Communication Strategy & Planning

• Support the development and implementation of organizational communication plans and campaigns.
• Contribute to communication strategies aligned with organizational goals and donor requirements.
• Assist in identifying target audiences and appropriate communication approaches.
• Monitor communication activities and propose improvements for greater outreach and engagement.

2. Content Development & Storytelling

• Develop, edit, and proofread communication materials including: Newsletters, Press releases, Success stories, Human-interest stories, Fact sheets, Brochures, Website articles, Social media content, Annual reports, Donor visibility materials
• Translate technical and programmatic information into audience-friendly content.
• Collect field stories, photographs, quotes, and testimonials from project activities.
• Ensure all communication products are accurate, high quality, and aligned with organizational branding guidelines.

3. Digital Communication & Social Media

• Manage and update organizational communication channels, including: Website, Facebook, LinkedIn, X, YouTube and other digital platforms
• Create engaging social media campaigns and multimedia content.
• Monitor online engagement and audience analytics.
• Support content scheduling and digital communication planning.

4. Media & Public Relations

• Maintain relationships with media outlets, journalists, and communication partners.
• Coordinate media coverage for events, launches, workshops, and campaigns.
• Prepare media kits, talking points, and briefing materials.
• Support drafting official statements and public announcements when required.

5. Event Communication & Visibility

• Support communication and visibility activities for meetings, conferences, workshops, and donor visits.
• Coordinate branding and visibility materials such as banners, backdrops, presentations, and promotional items.
• Document events through photography, video, and written summaries.
• Ensure donor acknowledgment and visibility requirements are properly implemented.

6. Donor & Partner Communication

• Support preparation of communication materials for donor reporting and stakeholder engagement.
• Ensure compliance with donor branding and communication guidelines.
• Collaborate with program teams to showcase project achievements and impact.
• Assist in preparing presentations and communication packages for partners and funders.

7. Internal Communication

• Support internal communication initiatives to strengthen staff engagement and information sharing.
• Assist in preparing internal newsletters, announcements, and organizational updates.
• Promote consistent organizational messaging across departments.
• Other communication related activities requested by management

8. Monitoring & Documentation

• Maintain organized communication archives including photos, videos, publications, and media coverage.
• Track communication metrics and prepare communication performance reports.
• Support knowledge management and documentation of lessons learned and best practices.

II. REQUIREMENTS:

Background

• Bachelor’s degree in Communications, Journalism, Marketing, PR, or related fields (or equivalent professional experience).
• Minimum 3 years of experience in communications or marketing, ideally for an NGO or another organization in development and relief programming.

Technical Skills

• Excellent writing, editing, and proofreading skills in English.
• Strong content creation and storytelling abilities.
• Knowledge of social media management tools and analytics.
• Basic graphic design skills using tools such as Canva or Adobe Creative Suite are desirable.
• Photography and video editing skills are an advantage.
• Proficiency in Microsoft Office applications.

Core Competencies

• Strong interpersonal and communication skills.
• Attention to detail and ability to manage multiple deadlines.
• Creative thinking and problem-solving abilities.
• Ability to work independently and collaboratively in a multicultural environment.
• Strong organizational and coordination skills.
• Commitment to confidentiality and professional ethics.

Language: Excellent written and spoken English required

III. BENEFITS:

• 13th-month salary
• Working time: standard 40-hour per week
• Annual salary review: Your performance and dedication are recognized through annual salary evaluations and adjustments.
• Generous leave policy: Enjoy 16 days of annual leave and 6 days of sick leave each year
• Comprehensive healthcare coverage: Access full health care insurance to safeguard your well-being, along with mandatory social and health insurance contributions.
• International working environment: Work with a diverse team in a professional, dynamic, and globally oriented environment that encourages creativity and innovation.

IV. HOW TO APPLY:

• Send your CV to email: hr@tbhelp.org
• Deadline: 23:59 30/9/2026
• Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.