1. Description:

Our Global Shared Service Center (Global SSC) is looking for 10 Import-Export Staff to hand over the transition of operations from our Korean Headquarters to Vietnam. The project is scheduled to go live in May, and all new team members will receive step-by-step training from our experienced Korean professionals to ensure the smooth operation.

Successful candidates will play a crucial role in supporting our global logistics operations. Candidates will be appointed to one of 2 following functional areas based on aptitude and business needs.

• Documentation
  • Document Processing: Collect and verify shipping instructions and documents from customers to ensure accuracy.
  • Bill of Lading (B/L): Draft, validate, and issue Bills of Lading in a timely manner.
  • Regulatory Compliance: Submit cargo manifests and Verified Gross Mass (VGM) details to relevant parties. File Advance Filing Rules (AFR) or Importer Security Filing (ISF) for shipments to specific regions (e.g., Japan, USA).
  • Insurance: Coordinate with insurance providers to issue cargo insurance policies upon customer request.
• Shipment Tracking
  • Cargo Monitoring: Monitor shipment status and current location using carrier websites and internal systems.
  • Reporting: Compile and distribute detailed tracking reports to customers and internal stakeholders as required.
  • Status Updates: Proactively identify delays and update relevant parties regarding cargo milestones.

2. Workplace: 24th Floor, Handico Building, Pham Hung Street, Nam Tu Liem District, Hanoi

3. Requirements:

• CV must be in English (Vietnamese CVs are not accepted).
• Fresh graduates are welcome, especially in Logistics, Import–Export, or Supply Chain Management; no experience required.
• Good English skills (speaking and writing).
• Having a customer service mindset.

4. Benefits:

• Attractive salary
• International working environment
• Boss and colleagues are highly supportive and friendly
• Working time: 7:30 - 16:30, Mon-Fri. 2 Saturday mornings WFH per month.
• Annual salary review
• Bonus: the 13th salary, profit sharing
• Various types of training to upskill
• Social, Health, Unemployment insurance
• Accident 24/7 insurance
• Annual health checking
• 12 days of annual leave, 2 days of summer leave

5. How to apply:

• Send your CV to: anhhr.luong@lxpantos.com
• Phone number: 0394 532 488