1. JOB DESCRIPTION:

• Support booking on reservation systems
• Support information and data analysis
• Arrange booking documents
• Promote the Hotel’s (and ICHG generally) products and services
• Maintain a high level of product and service knowledge about all ICHG Hotels in your region
• Maintain knowledge of special rates/ offers/ promotions
• Monitor reservation levels and inform Managers of current and future occupancy rates
• Prepare reports as requested (e.g. to travel agents, business houses, etc.,)

2. REQUIREMENTS:

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Problem solving and organizational abilities.
• Proficient in the use of computer
• Good English skills, especially in reading & writing
• Be customer – oriented
• Be passionate in hospitality & delivering luxury services

3. BENEFITS:

• Internship Certificate, and Internship Evaluation Form for completing the internship period
• Letter of Recommendation (as per request)
• Lunch provided by the Hotel
• Uniform provided by the hotel
• Free Parking
• Room to be involved in several internal programs, including employer branding, internal activities
• International working environment
• Competitive training & development program as per the international program of IHG
• Priority in applying for casual/ permanent positions in InterContinental Hanoi Landmark72 and other IHG's properties

4. HOW TO APPLY:

• Send your CV to email:  job@iclandmark.com / chau.dominh@ihg.com
• Deadline: 23:59 31/8/2026
• Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.