I. JOB DESCRIPTION:

1. Location: Hoan Kiem District, Hanoi

2. Working hours: 8:30 AM – 5:30 PM | Mon – Fri

3. Allowance / Salary:

• Documentation Intern (Month 1–3): VND 3,000,000 – 5,000,000 / month
• Documentation Trainee (Month 4–6): VND 5,000,000 – 7,000,000 / month

4. 6-Month Training Program

This position is part of a structured 6-month training program designed to develop practical skills in Supply Chain Management and Logistics Documentation.

Selected candidates will progress through two stages:

Stage 1 – Documentation Intern (First 3 months)

• Receive hands-on training and mentorship
• Support the team with basic documentation and administrative tasks
• Learn company SOPs, logistics systems, and shipment documentation processes

Stage 2 – Documentation Trainee (Next 3 months)

• Take on greater responsibility in shipment documentation
• Work more independently under supervision from senior team members
• Develop deeper knowledge of logistics operations and client documentation requirements

Candidates who successfully complete the full 6-month program may be offered a full-time official position, subject to performance and business needs.

This program is open to fresh graduates, final-year students majoring in business-related fields, as well as career changers interested in Supply Chain Management and Logistics.

5. Responsibilities:

• Collaborate with the team to maximize productivity and ensure deadlines are met according to company procedures
• Complete tasks delegated by the line manager
• Obtain required information to generate and send documentation to clients in a timely manner according to SOP
• Assist with documentation processing and monitoring to support client needs
• Research and review data, identify deficiencies or errors, and correct any incompatibilities to ensure accurate documents
• Monitor shipment status and take appropriate action (identify issues, interact with relevant parties, track, trace, and follow up)
• Maintain files and records of import/export shipment documentation
• Perform administrative tasks such as research and email communication
• Maintain strict client confidentiality

6. Recruitment Process:

• Interested applicants should submit their CV in English, clearly indicating the position applied for in the email subject line.
  Applications submitted through other channels will not be considered.
• Shortlisted applicants will be asked to complete the Company Employment Application Form.
• Selected candidates will be contacted for an initial phone screening.
• Candidates progressing further will be invited for an in-person interview.
• Prior to the interview, shortlisted candidates will be asked to complete a written assessment.
• Final-round candidates will be invited to attend a final interview.

Due to the high volume of applications, only shortlisted candidates will be contacted.

II. Requirements:

• Fresh graduates, final-year students, or career changers with business-related majors
• Excellent English reading and writing skills
• Ability to work under pressure and meet deadlines with strong attention to detail
• Ability to work independently, following instructions and standard procedures
• Strong multi-tasking and problem-solving skills
• Proactive attitude with willingness to improve efficiency for yourself and the team
• Immediate availability is preferred

III. Benefits:

• Opportunity to work in English in a dynamic American company
• Public holiday bonuses
• Company outings and team events
• Flexible working hours and opportunity to work from home upon approval by line manager
• Monday – Friday working schedule
• Friendly team atmosphere
• Open office and relaxed dress code
• Career growth and internal promotion opportunities

For Full-Time Employees

Candidates offered a full-time position after the program will receive:

• Social Insurance, Health Insurance, and Unemployment Insurance (as required by law)
• Premium health insurance
• Performance bonus + 13th month salary
• Allowances (Lunch, Phone, Transportation, Responsibility, etc.)

APPLY