1. JOB DESCRIPTION:

Sales & Reservations

• Respond to new business opportunities and enquiries in an accurate, appropriate, and timely manner 
• Ensure all bookings, passenger details, logistic information, internal notes and supplier notes updated on the system
• Work with Contracting and Operations team to get the best deal from the suppliers for the series trip and Group departure

Customer Service

• Provide timely and accurate information and excellent support to external customers (agents, suppliers, and clients) as well as internal customers
• Resolve customer service issues to customer’s satisfaction with appropriate corrective and preventive measures
• Follow up after sales to ensure customer satisfaction

Experience

• Pre graduates or Fresh graduates
• Experience in sales & reservations is a plus point

Skill

• Fluent in national local language and English
• Proficient with Microsoft Office applications
• Strong communication skills for internal & external purposes
• Good sales skill
• Good communication and writing skills
• High standards of customer service
• Able to problem solve and make decisions consulting others as required
• Able to work under pressure and juggle multiple tasks

Attributes

• Humble - quick to point out the contributions of others, share credit, emphasize team over self and define success collectively rather than individually
• Smart - good judgment and intuition around the subtleties of group dynamics and the impact of your words and actions

• An attractive intern allowance
• Flexible working hours
• Career pathways & professional development – opportunity to work full time after the internship
• Travel domestically & oversees as required by the business

4. HOW TO APPLY: