1. JOB DESCRIPTION:

• Begins to develop a knowledge of Learning & Development procedures
• Understand the responsibilities of other units and departments and co-operate with them
• Maintain & updating Training Record & Tracking files
• Prepare Training materials (support translation, games, and other training materials)
• Support to organize Internal & External events for Hotel’s colleagues
• Coordinate and support to manage all Internship Programs in hotel
• Answer incoming telephone calls and either transfer, redirect or take a message
• Prepare Word, Excel and PowerPoint documents
• Support tracking Merlin courses & Merlin supports
• Arrange appointments and meetings and training classes
• Maintain confidentiality at all times on all matters
• Other duties assigned by Manager

2. REQUIREMENTS:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Proficient in the use of Microsoft Office
• Good writing skills
• Good English communication skills

3. BENEFITS:

• Internship Certificate, and Internship Evaluation Form for completing the internship period
• Letter of Recommendation (as per request)
• Lunch provided by the Hotel
• Uniform provided by the hotel
• Free Parking
• Room to be involved in several internal programs, including employer branding, internal activities
• International working environment
• Competitive training & development program as per the International program of IHG
• Priority in applying for casual/ permanent positions in InterContinental Hanoi Landmark72 and other IHG's properties

4. HOW TO APPLY:

• Send your CV to email: chau.dominh@ihg.com
• Deadline: 23:59 30/11/2026
• Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.