I. JOB DESCRIPTION:

1. Floor Operation:

• Daily checking floor, common area operation to Identify defects, hygiene & security issues and coordinate with internal departments to solve them promptly
• Daily checking tenant operation (FOH, BOH, staff) to ensure every tenant follows Mall rules and regulations
• Discuss with the operation team to come up with a suitable process for F&B tenants: import & export foods, dispose of trash, delivery activities…
• Implement the Shopping Mall promotions from SP team to TOS tenants, follow up and supervise the deployment of tenants
• Quickly and effectively coordinating work related to infrastructure or design between tenants and the internal department
• Co-operate with tenants and internal departments (Customer Service, Sales Planning, Sub-contractors) to resolve arising issues quickly and effectively through continuous communication with customers and tenants

2. Food Quality Control:

• Inspect, evaluate and monitor compliance with food safety, food quality, and service quality at the F&B brands of Shopping Mall
• Coordinate with F&B brands to find the cause of non-compliance and the solutions; Monitor corrective and preventive actions of the brands
• Ensure maintenance of raw material standards, inspection numbers, and legal documents at the F&B brands
• Handle arising issues regarding raw materials/food safety/insects/chemicals/inspection teams at the restaurants
• Make reports and perform other tasks as assigned

IV. HOW TO APPLY: